I. Terms of Use
1. Acceptance of Terms of Use
By accessing and using the VSIP website, users acknowledge that they have read, understood, and agreed to comply with these Terms of Use, together with the Privacy Policy, Cookie Policy, and other policies published on the website.
2. Purpose of Website Use
This website is operated to provide information about VSIP, its projects, industrial parks, services, investment opportunities, corporate activities and other related information.
Users may use the website only for lawful purposes and must not conduct any activity that may affect the website’s operation, security, or the legitimate rights and interests of VSIP and related parties.
3. Information Content
VSIP strives to ensure that information published on the website is accurate and up to date. However, such information is provided for general reference only and shall not be construed as an offer to enter into a contract, commitment, warranty, or professional advice of any kind.
In the event of any inconsistency between the website content and any contract, agreement, notice, or official document issued by VSIP, the relevant official document shall prevail.
4. Intellectual Property Rights
All content on the website, including but not limited to text, images, graphics, logos, trademarks, trade names, videos, documents, software, source code, interface designs and other materials, is owned by VSIP or lawfully used under agreements with third parties.
Users may not copy, modify, reproduce, distribute, republish, transmit, create derivative works from, publish or exploit any content on the website for commercial purposes or otherwise use any content on the website without VSIP’s prior written consent.
5. Third-Party Links
The website may contain links to websites, platforms, applications or services operated by third parties to provide additional information or convenience to users.
Unless otherwise stated, the provision of such links does not constitute VSIP’s endorsement, sponsorship, control or warranty of any third party or of such third party’s content, products or services.
To the extent permitted by law, VSIP does not control and shall not be responsible for the content, accuracy, availability, operation, security practices or privacy practices of any third-party website or service.
Users should review the applicable terms of use and privacy policies before providing any information or using any third-party website or service.
6. Limitation of Liability
To the extent permitted by law, VSIP shall not be liable for any loss or damage arising directly or indirectly from the use of, or inability to use, the website, reliance on information published on the website, or technical incidents beyond VSIP’s reasonable control.
The foregoing limitations of liability shall not apply to any liability that may not be excluded or limited under the laws of Vietnam.
7. Information Security and Personal Data
The collection, use, storage, sharing and protection of personal data through the website shall be carried out in accordance with VSIP’s Privacy and Personal Data Protection Policy.
8. Changes to and Suspension of the Website
VSIP reserves the right to modify, update, suspend, restrict or terminate any part or all of the content, functions or services on the website when necessary for the purposes of operation, maintenance, security, risk management or legal compliance.
VSIP may make technical or operational changes without prior notice. If a material change is likely to significantly affect users’ rights or interests, VSIP will provide appropriate notice to the extent required by law.
9. Governing Law
These Terms of Use shall be governed by and construed in accordance with the laws of Vietnam. Any dispute arising out of or in connection with access to or use of the website shall be resolved by the competent authorities in accordance with applicable laws.
II. Privacy Statement
At VSIP, we respect privacy and are committed to protecting visitors’ personal data. Any personal data collected through the website will be used only for lawful, transparent purposes consistent with VSIP’s operations, and will be protected through appropriate administrative and technical measures in accordance with applicable laws.
III. Data Protection Policy
VSIP is committed to protecting personal data and complying with applicable legal obligations. This Policy explains how personal data may be collected and processed through VSIP’s website.
1. Commitment to Personal Data Protection
Vietnam Singapore Industrial Park Joint Venture Company Limited (“VSIP”) is committed to respecting and protecting the personal data of website visitors in accordance with the Personal Data Protection Law, relevant regulations, and VSIP’s internal policies applicable from time to time.
For further information about VSIP’s Personal Data Protection Policy, please visit VSIP’s Personal Data Protection Policy at [link].
2. Data Collected
VSIP may collect information voluntarily provided by users, including:
- Full name;
- Phone number;
- Email address;
- Company name and position;
- Content of contact, registration or request.
3. Purposes of Use
Personal data is used for the following purposes:
- Receiving, verifying and processing users’ requests, contacting users, and responding to their requests;
- Providing information about VSIP’s projects, services, events and activities;
- Operating, maintaining and improving the quality, performance and user experience of the website;
- Ensuring the safety and security of systems and operations; preventing, detecting and responding to misuse, unauthorized access or information security incidents;
- Maintaining records of requests, transactions, communications or consent;
- Fulfilling legal obligations, responding to lawful requests from competent authorities, and protecting the lawful rights and interests of VSIP or relevant parties.
4. Data Sharing
VSIP may share personal data with companies within the VSIP system, including member companies within the VSIP ecosystem and investors such as Sembcorp Development and/or Becamex Group, as well as with selected third parties. These may include competent state authorities, professional organizations, website hosting providers, information technology service providers, customer relationship management systems, and other professional service partners supporting VSIP’s business operations and system management. Data sharing shall be limited to what is necessary, aligned with the relevant processing purposes, and carried out in accordance with applicable laws.
Service providers authorized by VSIP may process personal data only in accordance with VSIP’s instructions and must comply with applicable confidentiality and data protection requirements.
VSIP may also disclose personal data upon request by competent state authorities, or where necessary to comply with law, resolve disputes, or protect the legitimate rights and interests of VSIP and related parties.
VSIP does not sell personal data in any form.
5. Storage and Security
VSIP implements appropriate administrative, technical and organizational measures to protect personal data against unauthorized access, use, disclosure, alteration, loss, destruction or other unlawful processing. Access to personal data is restricted to individuals, departments and service providers authorized by VSIP on the basis of their functions, duties or assigned scope of services, and all such individuals, departments and service providers must comply with the corresponding personal data security obligations.
Personal data is retained for as long as necessary to fulfil the notified processing purposes, comply with legal obligations, resolve complaints or disputes, and protect the lawful rights and interests of VSIP and relevant parties. Retention periods may vary depending on the type of personal data, the purposes of processing and applicable laws.
When personal data is no longer necessary, VSIP will, as appropriate in each case, delete, destroy or de-identify the personal data, or apply other appropriate measures in accordance with applicable laws and VSIP’s applicable retention policies.
VSIP maintains and periodically reviews and updates safeguards appropriate to the nature of the personal data, the level of risk and the requirements of applicable laws.
6. Rights of Data Subjects
Data Subjects have the right to:
- Be informed about the processing of their personal data;
- Give or withhold consent, or request the withdrawal of consent to the processing of their personal data;
- Request access to, rectification, updating or deletion of their personal data;
- Request the provision or deletion of their personal data, request restriction of its processing, or object to its processing;
- Lodge complaints or request the protection of their lawful rights and interests in accordance with applicable laws.
7. Cookies
VSIP uses cookies to ensure the proper operation of the website, enhance the user experience and analyze website performance. Strictly necessary cookies may be used to the extent necessary to ensure that the website operates in a stable and secure manner and provides the functions requested by users. For non-essential cookies, including functional, analytics, performance or advertising cookies, where applicable, VSIP will obtain users’ consent or provide an appropriate choice mechanism in accordance with applicable laws.
Users may manage or change their cookie preferences through the tools provided on the website or through their browser settings. Refusing or disabling certain cookies may affect the operation of the website or the availability of certain website functions.
VSIP may amend or update the Cookie Policy from time to time to reflect changes in the operation of the website, the technologies used or applicable laws. The updated version will be published on the website and shall take effect upon publication, unless otherwise provided by law.
8. Contact Information
Data subjects may submit questions, feedback, complaints or requests to exercise their rights in relation to personal data by email to support@vsip.com.vn.
Before processing a request, VSIP may require the relevant data subjects to provide appropriate information to verify their identity, the details of the request or the representative’s authority to act on their behalf. Valid requests will be received and processed in accordance with VSIP’s Personal Data Protection Policy and applicable laws.
9. Changes to this Policy
VSIP reserves the right to amend, supplement or update this Policy when necessary to reflect changes in the operation of the website, the processing of personal data, the technologies used or applicable laws. The updated version will be published on the website and will specify the date of the update. Unless otherwise provided by law, the changes shall take effect from the date of publication on the website.